Contact IABLE Please Note: we do not answer medical questions here. We do provide a support forum for our Premium Members. Contact Name * First Last * Last Email * Confirm Email * Choose a Topic * Choose a TopicEducation CenterWebinars/RegistrationRecordingsMembershipAccount/PasswordCredits/CertificatesOther Can you find your answer here first? The "Open" button on my course doesn't work.Please make sure your browser isn't blocking pop-ups, otherwise the "Open" button cannot open your course recordings, evals, etc. My course is not listed in my Ed Center. Try using the "search" feature in your Ed Center with a word from the course you are searching for. Please note that your Ed Center results may have multiple pages. Can you find your answer here first? The "Open" button on my course in My Education Center doesn't work.Please make sure your browser isn't blocking pop-ups, otherwise the "Open" button cannot open your course recordings, evals, etc. The video in my course won't play (it says "video does not exist"). Please reload your browser or try a different browser. You may need to clear the cache on your browser. If I’m unable to attend on the day of a live webinar, can I watch it later and will I receive credit?Yes, webinars are recorded and a link to the recording will be available in your My Education Center within 2-3 days after it ends. Length of availability depends on the type of course—check the registration page for specific information. Credits are awarded for live attendance, viewing the recordings, or any combination of the two. I haven’t received a link to the webinar, how do I get access?Links sent in your confirmation email upon registration, but you can also find them in the My Education Center of your IABLE account. Find the course you want and click on the "Event Resources" link. Registration is closed, can I still get access?For a number of reasons it is our policy not to permit registration for our events, nor access to the recordings, after the event has occurred. These include policies of our accreditors and speakers, technical issues, and fairness to everyone who has registered. Note that sometimes our recordings will be available later as an eCourse. We will announce these in our newsletter when they are available. Did you read the above FAQs? * I read this, but still have a question. Can you find your answer here first? The "Open" button on my course in My Education Center doesn't work.Please make sure your browser isn't blocking pop-ups, otherwise the "Open" button cannot open your course recordings, evals, etc. I haven’t received a link to the recordings, how do I get access? Recordings are now available in the "My Education Center" of your IABLE account. Find your course and click the "Open" button (make sure any pop-up blockers are turned off!). I missed the deadline to watch the recording, can I still get access? For a number of reasons it is our policy not to permit registration for our events, nor access to the recordings, after the event has occurred. These include policies of our accreditors and speakers, technical issues, and fairness to everyone who has registered. Note that sometimes our recordings will be available later as an eCourse. We will announce these in our newsletter when they are available. Did you read the above FAQs? * I read this, but still have a question. Can you find your answer here first? I'm an IABLE member, but don't seem to have access to membership resources. First, make sure you are logged in to your IABLE account where you purchased a membership. Second, having an IABLE account is not the same as having a paid Premium Membership. How do I become a Premium Member of IABLE or learn more about it? Please visit our Join IABLE page for details about membership. Did you read the above FAQs? * I read this, but still have a question. Can you find your answer here first? How do I log in to my IABLE account? If you have your password, you can login using username or email address here: https://lacted.org/wp-login.php How do I reset my IABLE account password? This is a two-step process: 1) Please visit the password reset link and enter your username or email. This tells the system that you do not have your password, so it will reset it. 2) The website will send you an email with a link to another web page where you can reset your password. When you visit the page with the password reset, please wait 5 seconds and you will see a new password appear in the password field. This will be a strong password. Please copy the password to a safe place - it will not be emailed to you. Alternatively, you can put your own password into the form on the page, but the system won't allow a password which is weak. 3) After you reset your password, you will be presented with a link to login with your new password. Did you read the above FAQs? * I read this, but still have a question. Can you find your answer here first? How do I earn credits for the course I attended? Credits are awarded upon completion of the course evaluation in the "My Education Center" of your IABLE account. How do I find the course evaluation? Log in to your IABLE account and go to your "My Education Center" page. From there, click on "Open" next to the course and find the evaluation (along with any available lecture notes, recording, etc). How do I access my certificate? Log in to your IABLE account and click on “My Education Center.” From there, you can filter through your courses and credits earned and generate a certificate PDF of all credits, individual courses, courses between specific dates, etc. Does IABLE provide CEUs? We provide continuing medical education credits (CMEs) approved by the American Academy of Family Physicians (AAFP). According to the American Nurses Credentialing Center Certification (ANCC), the continuing education hours approved by the AAFP and AMA PRA Category 1 Credits™ meet the requirement of formally approved continuing education hours and may be used as such for ANCC Certification renewal. Because all state nurse licensing boards accept educational offerings that are approved by the American Nurses Credentialing Center (ANCC), CMEs should be approved in all states for nursing credits. You can read more at https://www.nursingworld.org/certification/faqs/. Can you add CEUs/nursing credit hours to my certificate? No, if we did not apply for nursing credit hours, we cannot add them to your certificate. Instead, the ANCC states that CMEs from AAFP can be considered equivalent to nursing credits, so you need to report the CMEs to your Nursing Board. Did you read the above FAQs? * I read this, but still have a question. Subject * Message * IABLE is a small organization and we endeavor to reply to urgent inquiries within 24 hours and nonurgent inquiries within 48 hours. Unfortunately sometimes our emails to you end up in your spam folder. If you do not see a reply from us within 48 hours, please check your spam and junk email boxes. If you are writing about event recordings/credits – please note that we do not respond to these inquiries if they are less than 3 full days after the event. * I understand IABLE's Support Policy Captcha Submit If you are human, leave this field blank.
